If you are unable to attend any face-to-face event organised by HEIW, you are required to inform us to cancel your booking, either by telephone (03300 585 004), or email (HEIW.Pharmacy@wales.nhs.uk), at least one working day after receiving your event reminder email, which is sent a week prior to the event date. This will allow us some time to offer your place to someone else.
HEIW reserves the right to claim back fees directly from the learner, for costs incurred, if the learner fails to attend required dates.
Failure to comply with the above cancellation policy may result in the learner having restrictions placed on their HEIW account, which will likely affect them being able to book onto future events. Consider that this could then impact service provision.