Description
Overview
The aim of this programme is support healthcare professionals to develop their consultation skills with patients, integrating a patient-centred approach.
Learning outcomes
At the end of this programme you should be able to:
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Appreciate the concepts of patient-centred care and medicines optimisation and their impact on adherence
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Identify the communication skills needed in any patient consultation
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Build relationships and communicate effectively with patients using appropriate questions, verbal and non-verbal communication
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Identify and use appropriately models for a medication-related consultation and public health-related consultation
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Signpost to the consultation observation tools
