Consultation Skills

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The aim of this programme is support healthcare professionals to develop their consultation skills with patients, integrating a patient-centred approach. 


Learning outcomes

At the end of this programme you should be able to:

  • Appreciate the concepts of patient-centred care and medicines optimisation and their impact on adherence

  • Identify the communication skills needed in any patient consultation

  • Build relationships and communicate effectively with patients using appropriate questions, verbal and non-verbal communication

  • Identify and use appropriately models for a medication-related consultation and public health-related consultation

  • Signpost to the consultation observation tools