The aim of this programme is support healthcare professionals to develop their consultation skills with patients, integrating a patient-centred approach.
At the end of this programme you should be able to:
Appreciate the concepts of patient-centred care and medicines optimisation and their impact on adherence
Identify the communication skills needed in any patient consultation
Build relationships and communicate effectively with patients using appropriate questions, verbal and non-verbal communication
Identify and use appropriately models for a medication-related consultation and public health-related consultation
Signpost to the consultation observation tools